Online reputation is the number one factor dictating your success!
Let’s face it. We can’t get away with anything anymore.
If you peeled off a friend’s scab in eighth grade and never apologized, chances are Google will find out.
Any customers thinking about doing business with you? They are doing their research.
If what they find online looks good, you have a conversion.
If not…you are in a bad situation.
Take into consideration these true facts about how consumers do their research:
● 86% of consumers would pay more for services from a company with higher ratings and good reviews
● 45% have decided not to buy from a business after doing online research
● The average customer will read 7-8 reviews before making a purchase
● A difference of one star in the average rating can lead to a 9% difference in revenue
This is why your online reputation and your brand’s online reputation are so important.
If you want your business to succeed in this day and age, you best take out the online trolls and be in control of your brand’s image and user reviews.